About AI Desk
A product by Latent
Our mandate: Democratize enterprise-grade customer engagement automation for every business, regardless of scale.
Enterprise AI should not require enterprise budgets.
While Fortune 500 companies deploy million-dollar implementations, growing businesses watch opportunities slip away. Traditional platforms require months of setup, large agent teams, and complex per-seat pricing.
AI Desk eliminates this disparity. Built AI-first from Singapore, we deliver 60-80% automation rates in days, not the 30% industry standard after months of configuration.
Convert 40% more browsers into buyers through intelligent lead qualification, instant pre-sales consultation, and seamless human escalation when expertise is required.
Why businesses choose AI Desk over Zendesk, Intercom, or Chatbase: We are purpose-built for conversion, not retrofitted. Cultural intelligence for APAC markets, not translated. Enterprise features at startup prices, not enterprise complexity.
Beyond customer service, this is revenue acceleration through AI-powered business intelligence.
Our mission extends to empowering 10,000 global businesses with AI-first customer engagement, from Singapore startups to multinational enterprises scaling their revenue operations.
Founded in Singapore
By Lee Wen Jie