AI Desk Docs
Complete guide to setting up AI agents for customer support, lead collection, and multi-platform integration. Build your AI-powered support system in minutes.
What is AI Desk?
AI Desk is a customer support platform that lets you create AI-powered agents for 24/7 customer service, lead collection, and human escalation workflows. Deploy across websites, Instagram DM, WhatsApp, and custom integrations.
AI Agents
Intelligent customer support with natural conversations
Lead Collection
Dynamic forms and customer data capture
Multi-Platform
Website, Instagram, WhatsApp, and API integration
Getting Started
Step-by-step guide to create your first AI agent and deploy it to your website. Perfect for beginners.
- • Account setup & console walkthrough
- • Agent creation & configuration
- • Testing & deployment
Agent Features
Explore all AI agent capabilities including customer support, lead collection, and smart escalation.
- • 24/7 customer support automation
- • Smart lead collection forms
- • Human escalation workflows
Integration Options
Deploy your AI agents across multiple platforms including websites, Instagram, WhatsApp, and APIs.
- • Website chat widget
- • Instagram DM automation
- • API & iframe integration
Knowledge Base
Train your AI agents with website content, documents, Google Docs, and custom data sources.
- • Website scraping & embedding
- • Document upload support
- • Google Workspace integration
Team Management
Collaborate with team members, manage workspaces, and handle human support escalations.
- • Multi-workspace organization
- • Human support inbox
- • Agent sharing & permissions
Analytics & Usage
Monitor performance metrics, track usage, and analyze conversation patterns and lead generation.
- • Real-time usage tracking
- • Conversation analytics
- • Lead performance metrics
Pricing Plans
Understand all pricing tiers from free to enterprise, including features and limitations.
- • Free tier with 100 credits/month
- • Business plans for scaling teams
- • Enterprise custom solutions
Troubleshooting
Common issues and solutions for widget deployment, agent configuration, and integration problems.
- • Widget installation issues
- • Agent response problems
- • Integration troubleshooting
FAQ
Frequently asked questions about AI Desk features, capabilities, and best practices.
- • Platform capabilities
- • Setup & configuration
- • Pricing & billing questions
Key Capabilities
24/7 Customer Support
Instant responses to customer queries with context-aware conversations and brand consistency.
- • Natural language understanding
- • Conversation memory and context
- • Multilingual support
Smart Lead Collection
Dynamic forms generated based on conversation context to capture qualified leads automatically.
- • Generative UI forms
- • Lead qualification workflows
- • CRM integration ready
Human Escalation
Seamless handoff to human agents when complex issues require personal attention.
- • Smart escalation triggers
- • Team inbox management
- • Conversation history preservation
Multi-Platform Deploy
Deploy the same agent across websites, Instagram DM, WhatsApp, and custom integrations.
- • Website chat widget
- • Social media automation
- • API and iframe options
Quick Start
Create Account
Sign up for free and access your console dashboard
Configure Agent
Set up instructions and add knowledge sources
Deploy Widget
Add the chat widget to your website
Need Help?
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