Analytics & Usage
Monitor performance metrics, track usage, and analyze conversation patterns and lead generation.
Usage Tracking
Monitor your message credits, conversation volume, and plan limits in real-time.
Real-time Metrics
- • Message credit consumption
- • Active conversations
- • Response time averages
- • Agent utilization rates
Monthly Reports
- • Usage trend analysis
- • Plan limit notifications
- • Cost projections
- • Performance comparisons
Conversation Analytics
Analyze conversation patterns, customer satisfaction, and agent performance metrics.
Volume Metrics
- • Daily conversation counts
- • Peak usage hours
- • Platform breakdown
- • Growth trends
Quality Metrics
- • Average response times
- • Conversation resolution rates
- • Customer satisfaction scores
- • Escalation frequency
Content Analysis
- • Common questions
- • Topic categorization
- • Knowledge gaps
- • Improvement opportunities
Lead Analytics
Track lead generation performance and conversion rates from your AI agents.
Lead Generation
- • Number of leads collected
- • Lead source tracking
- • Collection form performance
- • Lead quality indicators
Conversion Tracking
- • Conversion funnel analysis
- • Follow-up success rates
- • Lead-to-customer ratios
- • Revenue attribution
Performance Insights
Get actionable insights to improve your agent's performance and customer experience.
Optimization Recommendations
- • Knowledge base gaps identified from unanswered questions
- • Peak usage time recommendations for support staffing
- • Integration performance comparisons
- • Agent instruction improvement suggestions
📊 Smart Alerts
Get notified when usage approaches plan limits, conversation volume spikes, or performance metrics change significantly.
Reporting & Exports
Generate reports and export data for further analysis or compliance requirements.
Available Reports
- • Monthly usage summaries
- • Conversation transcripts
- • Lead generation reports
- • Performance analytics
Export Formats
- • CSV for spreadsheet analysis
- • PDF for presentation reports
- • JSON for API integration
- • Scheduled automated exports
📈 Maximize Your ROI
Use analytics insights to continuously improve your agent's performance and customer satisfaction.