Terms of Service
Acceptance of Terms
By using AI Desk's customer support platform, you agree to these terms. If you're using AI Desk for your business, you're agreeing on behalf of your organization.
Our Service
AI Desk provides AI-powered customer support agents that can be embedded on websites or shared via links. We help businesses automate customer support, collect leads, and provide 24/7 assistance to your customers.
Your Account
Keep your login details secure and let us know immediately if someone else uses your account. You're responsible for everything that happens under your account.
Usage Guidelines
Use AI Desk only for legitimate business purposes. Your usage depends on your subscription plan's limits. Don't use our platform for anything illegal or harmful. You're responsible for how you configure and use your AI agents.
Your Data
You own all the content you provide to AI Desk. By using our service, you let us process and store your content to provide and improve our services. We handle your data according to our Privacy Policy.
Website Scraping
When using our website scraping feature, make sure you have permission to scrape those websites. You're responsible for the accuracy and legality of scraped content.
Payments
Subscription fees are charged according to your chosen plan. All fees are non-refundable unless required by law. Your AI agents may be deactivated if payments fail or you exceed your plan limits.
Service Availability
We aim for 99.9% uptime but can't guarantee uninterrupted service. For technical support, email us at support@aidesk.us.
Changes and Termination
We may modify our service with reasonable notice. We can terminate access if you violate these terms. You can cancel your subscription anytime through your dashboard.
Liability
AI Desk is provided "as is" without warranties. We're not liable for indirect damages from using our service.
Contact
Questions about these terms? Email us at support@aidesk.us.
Last updated: 2025-06-15