What's New

Recent updates and improvements to AI Desk.

July 2025

Agency Management Portal

  • • Built comprehensive agency management system
  • • Agencies can create and manage AI agents for their clients
  • • Multi-tenant dashboard with client organization
  • • Streamlined onboarding for agency partners

June 2025

Performance

  • • 3x faster database queries
  • • Improved AI response accuracy
  • • Faster knowledge base updates

Business Inbox

  • • Reply to customer chats directly
  • • Customers get email notifications with chat links
  • • View full conversation history

Smart Learning

  • • AI learns from your inbox replies
  • • Better answers over time

Mobile & Email

  • • Fixed mobile chat display
  • • Better email alerts for escalations
  • • Improved lead form notifications

Platform

  • • Added blog system and resources
  • • Rebranded from Chatleh to AI Desk
  • • Enhanced SEO and search visibility