What's New
Recent updates and improvements to AI Desk.
July 2025
Agency Management Portal
- • Built comprehensive agency management system
- • Agencies can create and manage AI agents for their clients
- • Multi-tenant dashboard with client organization
- • Streamlined onboarding for agency partners
June 2025
Performance
- • 3x faster database queries
- • Improved AI response accuracy
- • Faster knowledge base updates
Business Inbox
- • Reply to customer chats directly
- • Customers get email notifications with chat links
- • View full conversation history
Smart Learning
- • AI learns from your inbox replies
- • Better answers over time
Mobile & Email
- • Fixed mobile chat display
- • Better email alerts for escalations
- • Improved lead form notifications
Platform
- • Added blog system and resources
- • Rebranded from Chatleh to AI Desk
- • Enhanced SEO and search visibility