Agent Features
Explore all AI agent capabilities including customer support, lead collection, and smart escalation workflows.
24/7 Customer Support
AI agents provide instant responses to customer inquiries around the clock, reducing response times from hours to seconds.
- • Instant response to customer queries
- • Context-aware conversations
- • Multilingual support capabilities
- • Consistent brand voice and tone
Smart Lead Collection
Generate interactive forms to capture customer information and qualify leads using AI actions and generative UI.
- • Dynamic form generation
- • Lead qualification scoring
- • Contact information collection
- • AI-powered lead insights
Human Escalation
Seamless handoff to human agents via email notifications when complex issues require personal attention.
- • Intelligent escalation triggers
- • Email notifications to team
- • Full conversation context
- • Asynchronous human response
Knowledge Base RAG
Train agents on your website content, documents, Google Docs/Sheets, and PDFs for accurate, contextual responses.
- • Website content scraping
- • PDF document embedding
- • Google Docs/Sheets integration
- • Intelligent content retrieval
Multi-Platform Integration
Deploy agents across website widgets, Instagram DMs, and direct chat links for comprehensive customer support.
- • Website chat widgets
- • Instagram DM automation
- • Direct chat links
- • Page embed integration
Team Collaboration
Manage multiple agents across team workspaces with role-based access and shared conversation history.
- • Multi-workspace organization
- • Role-based permissions
- • Shared agent management
- • Team inbox access
Usage Analytics
Track conversation metrics, message credits, customer satisfaction, and agent performance in real-time.
- • Real-time usage tracking
- • Conversation analytics
- • Performance metrics
- • Lead conversion rates
Custom Instructions
Define your agent's personality, tone, and behavior with detailed instructions and business context.
- • Personality customization
- • Brand voice alignment
- • Goal-oriented behavior
- • Response style control
Advanced Features
Generative UI Forms
AI agents can dynamically generate interactive forms based on conversation context for lead collection, surveys, and data gathering.
Agent: "I'd be happy to help you get a quote. Let me collect some details..."
*Generates custom form with relevant fields*Contextual Memory
Agents remember conversation history and can reference previous interactions to provide personalized, continuous support experiences.
Smart Routing
Automatically route conversations to appropriate team members or departments based on conversation content and customer intent.
Ready to get started?
Learn how to integrate these features into your website and platforms.