Handle Customer Support Without Leaving Slack
Teams using AI Desk with Slack resolve complex issues 50% faster through real-time collaboration and instant escalation workflows.
14-day free trial • Setup in 10 minutes • No credit card required
Why Connect AI Desk + Slack?
Unlock powerful automation and streamline your workflow
Resolve complex issues 50% faster with team collaboration
Instant Slack notifications for high-priority support requests
Collaborate on customer issues without switching platforms
Escalate conversations to subject matter experts instantly
Share customer context and solutions across teams
Track support metrics and team performance in Slack
Quick Setup Process
Connect AI Desk + Slack to AI Desk in just a few clicks
Install AI Desk Slack App
Add AI Desk to your Slack workspace from the Slack App Directory
Configure Notification Channels
Set up channels for different priority levels: #support-urgent, #support-general
Set Team Routing Rules
Define which team members get notified for specific types of customer issues
Enable Collaboration Features
Turn on thread-based discussions and internal notes for team coordination
Setup time: Under 5 minutes • No coding required
Connect Slack WorkspaceAI Desk + Slack Integration Features
Everything you need for seamless connectivity
Real-time support notifications in Slack channels
Thread-based team collaboration on customer issues
Direct message escalation to specific team members
Customer context sharing with conversation history
Slack-based internal notes and team coordination
Support metrics and dashboards in Slack
Custom notification rules and priority routing
Integration with Slack workflow automation
Simple, Transparent Pricing
AI Desk + Slack integration is included with all AI Desk plans. No setup fees, no hidden costs, no surprises.
Ready to Connect AI Desk + Slack?
Join hundreds of teams using AI Desk integrations to streamline their workflow.
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