Singapore-Based

The #1 Custom-Built AI Agent
For All Your Customer Service

Professionally built and deployed RAG-powered AI agents for Singapore's growth companies. We handle everything: custom knowledge base setup, integration, and ongoing optimization.

Book a Demo

Custom pricing based on your requirements • Free consultation

✓ Professional setup • ✓ Custom integrations • ✓ WhatsApp + web chat • ✓ Local market expertise

Trusted by businesses in 40+ countries

Customer Company A Logo
Customer Company B Logo
Customer Company C Logo
Customer Company D Logo
Customer Company E Logo
Customer Company F Logo
40%

More leads captured

24/7 instant responses

30%

More demos booked

Auto-qualification

Weekend sales

Never miss off-hours

GDPR compliant • Enterprise security
Native support in 40+ languages

For Companies That Value Expert Implementation Over DIY

You have the budget. You lack the time and technical headcount. We handle everything: strategy, integration, deployment, and ongoing optimization. Focus on your business while we build your AI.

E-commerce & Retail

40-60% of online sales happen after hours or weekends. Can you afford to lose those customers?

Instant product Q&A (sizing, shipping, compatibility)
Cart abandonment recovery via WhatsApp
Peak season support (11.11, Black Friday, 12.12)

Typical Value:

$50K-200K annual revenue recovered from abandoned carts

Popular

B2B SaaS

Every missed demo inquiry costs $5K-50K. International expansion requires 24/7 demo booking.

Instant demo booking & qualification
Lead scoring for sales team prioritization
40+ languages for international expansion

Typical Value:

10-20 extra qualified demos/month = $60K+ annual pipeline

Professional Services

Design and renovation firms, facility management companies, consulting practices, and B2B service businesses. Every client inquiry represents significant project value. Never miss a high-value opportunity.

24/7 consultation booking
Client intake automation
Multi-service inquiry routing

Typical Value:

5-10 additional engagements annually at $100K+ average = $500K-1M+ captured revenue

Support That Gets Smarter Every Week

Your help desk learns from product catalogs, customer conversations, and website updates. No manual retraining required.

120+

Answers improved last 7 days

95%

Auto-learning accuracy

24/7

Continuous learning window

40+

Supported languages

AI Desk - Conversation Knowledge
Extract knowledge from customer conversations
Human replies can be promoted to trusted knowledge with one click.

Learn from Every Conversation

Approved conversations instantly become reusable knowledge articles with scoring and privacy controls.

  • One-click extraction inside the team inbox
  • Quality scoring ensures accurate, on-brand responses
  • Automated embeddings keep answers blazing fast
Aidesk.us • up to 50 pages
Next run: 4 Oct 2025 (UTC)
Last run: 3 Oct 2025 (UTC)
Automated crawls keep knowledge sources current without manual uploads.

Scheduled Website Updates

Configure weekly or daily scrapes to refresh product, pricing, and policy content across every channel.

  • Plan-aware schedules with completion email alerts
  • Manual "run now" for changes that cannot wait
  • Full history and approvals inside the AI Desk console
Team Collaboration

Team Inbox for Customer Support

Manage all customer conversations in one place. AI handles routine inquiries, escalates complex issues to your team with full context.

AI Desk - Team Inbox
AI Desk Team Inbox Interface showing professional conversation management and escalation features

Unified Conversations

All customer interactions in one organized inbox. No more scattered emails or missed messages.

Smart Escalation

AI handles routine questions, escalates complex issues with full conversation context to your team.

Team Collaboration

Assign conversations, add internal notes, and coordinate with your support team.

Team management included in all plans

Expert-Led Implementation

White-glove setup and ongoing optimization by our team. We handle everything so you can focus on your business.

1

Discovery & Strategy

We analyze your business, customers, and goals to design the perfect implementation

2

Custom Build & Integration

Expert team configures AI, integrates systems, and optimizes for your vertical

Launch & Optimize

Deploy with confidence: continuous monitoring and improvement by our team

Works With Your Stack

Integrates With Your Existing Tools

Professional setup includes CRM, accounting/ERP, e-commerce, and custom API integrations. Works with the tools you already use.

Salesforce logo
HubSpot logo
Xero logo
NetSuite logo
Shopify logo
Zoho logo
Slack logo
Zapier logo
E-commerce Platforms

Shopify, WooCommerce, Shopee, Lazada, WordPress

CRM & Sales Tools

Salesforce, HubSpot, Zoho CRM, Microsoft Dynamics

Accounting & Payments

Xero, NetSuite, QuickBooks, Stripe, x402 Stablecoins

Advanced: Model Context Protocol (MCP) Support

Enterprise customers can extend AI capabilities with custom tools using Anthropic's Model Context Protocol. Includes integrations for crypto payments and stablecoin settlements.

Proven Results Across Industries

See how businesses deploy AI Desk to capture more leads and scale support.

Interior Design & Renovation

Interior Design & Renovation Studios

Design studios use AI Desk to handle weekend renovation enquiries in English and Mandarin, capturing project scope and budget before consultants return Monday morning.

  • Automated bilingual consultation triage
  • Structured weekend lead briefs for designers

B2B SaaS & Software

Growth-Stage SaaS Companies

Fast-growing SaaS companies use AI Desk to triage product trials, keep docs updated with each release, and route expansion signals to Customer Success automatically.

  • Auto-learning documentation that tracks weekly releases
  • Trial qualification routed to regional CSMs

Ecommerce & Online Retail

Ecommerce & Online Retail Collective

Lifestyle and home goods brands share an AI Desk deployment that resolves repetitive enquiries, manages preorder updates, and converts weekend browsers into customers.

  • 40+ language coverage with regional nuance
  • Preorder updates push through automatically

Professional Multi-Channel Support

Widget or full-page chat. Same powerful AI, same lead capture capabilities.

Website Widget
AI Desk chat widget

Non-Intrusive Widget

Captures leads without disrupting browsing

Full Page Chat
Full-page AI Desk chat

Dedicated Support Page

Full workspace for support portals

Why Serious Businesses Choose Expert Implementation

Expert implementation eliminates months of trial-and-error, prevents costly mistakes, and guarantees results.

You get proven strategies, technical execution, and continuous optimization. No AI team required.

Decision Factor
Build In-HouseHire AI team
Self-Serve SaaSIntercom, Drift, etc.
AI Desk ManagedRecommended
Expert-built & operated
Time to Launch4-6 months2-4 months2-4 weeks
AI Expertise RequiredHigh - hire specialistsMedium - DIY configNone - we handle it
Ongoing MaintenanceInternal teamYour team configuresIncluded - proactive
Integration ComplexityHigh technical liftModerate - APIsTurnkey - we integrate
Implementation RiskHighMediumLow - guaranteed
Cost Structure$200K+ annual$500-2K/seat/mo
Custom quoteStarting from $5K
Local Market KnowledgeIf you hire locallyOverseas supportSingapore-based expertise
Outcome CertaintyUnprovenVariableProven case studies

Focus on Your Business. We'll Handle the AI.

No technical team required. No lengthy implementation. No hidden costs. Expert-built solutions from basic setup to enterprise integration.

Packages start from $5K for SMEs • Mid-market typically $15K-35K • Enterprise custom scoped

From visitor to customer, automatically

Your AI agent does not just answer questions. It qualifies leads, captures contact info, books meetings, and only bothers you when humans are actually needed.

Smart Answers

Core Feature

Never say "I do not know" - securely pulls from your website, docs, and knowledge base with enterprise-grade protection

Perfect for:

  • Product information
  • Pricing questions
  • How-to guides
  • Technical specs

Lead Capture

Available

Turns browsers into leads with smart forms that feel like conversation

Perfect for:

  • Email capture
  • Demo bookings
  • Quote requests
  • Contact forms

Smart Escalation

Available

Only interrupts humans for complex issues, with full conversation context

Perfect for:

  • Technical problems
  • Custom requests
  • Billing issues
  • Account changes

Business Integration

Available

Connects to your tools so leads and data flow automatically where you need them

Perfect for:

  • Zapier automation
  • Slack notifications
  • Discord alerts
  • Telegram messages
  • CRM updates
Proven Results, Expert Support

Stop Losing Customers to Slow Support

Join 200+ businesses improving customer support. Expert setup, continuous optimization, and measurable results.

Get professional implementation with WhatsApp + web chat, custom integrations, and expert training. Fast professional deployment.

Book a Demo

Custom pricing based on your requirements • Free consultation

✓ Custom integrations✓ WhatsApp + web chat✓ Fast deployment✓ Expert support